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FAQ

  • What is CMC?
    "CMC is a program that categorizes emails into given labels based on their content. According to the user's settings, undesirable labels can be hidden from the inbox. Additionally, users can create their own labels and classify emails using them."
  • How can I use CMC?
    Go to the Google Marketplace link and download it. Go to Gmail and click on the add-ons icon on the right. Press the refresh button to see if the label has appeared. If the label has not appeared, please press the RESET button in the Advanced Setting All preparations are complete. Now emails will be automatically labeled.
  • What is the Usage of the other buttons?
    Credit  Displays the current credits owned by the user, including free credits. All purchased credits remain intact. After purchasing a product, make sure to press the Refresh button for it to take effect. Payment History  Shows the user's purchase history. Label Synchronization  Since CMC labels emails every hour by default, emails received in the last hour may not be labeled. Pressing the Sync button labels the most recent emails. However, labeling is only possible for emails received after installing CMC. Labeling If you want to label a specific number of emails, enter the desired quantity in the input field and press the Label button. This labels emails starting from the most recent ones, up to a maximum of 15 emails at a time, and only labels emails without any existing labels. Advanced Setting  Use the Setting button to set up configurations that better suit your situation. Detailed explanations can be found in the QnA section below Language Setting  Allows you to switch to a different language. Open Homepage  Redirects you to the homepage.
  • What function is in Advanced Setting?
    Automated labelling every hour By default, CMC checks for incoming emails every hour and labels them accordingly. Turning off this switch will stop automatic labeling of emails even if they are received. Reset Labels CMC uses four default labels: "Aggressive," "Negative," "Positive," and "Informative." If the above labels are deleted and the user wants to easily recreate labels, pressing the Reset button will create the above four default labels. These default labels can be used according to the user's preference, and deleting them is optional. When using CMC, situations may arise where the default four labels alone are insufficient to cover the user's preferences. In such cases, two features were created to filter emails according to the user's preferences. First, press the + button on the left side of the email to create a label directly. Select label for classification When the user wants to label emails with labels they created themselves, press the Edit button and select the labels you want to be labeled. Then press the Save button. Select undesirable label When the user wants the labels they created to be filtered, press the Exclude button and select the labels you want to be filtered. Then press the Save button. Example) If you want emails to be labeled even with the label 'Begging' 1. Press the + button on the left to create the 'Begging' label. 2. Click the Advanced Settings button. 3. Click the Edit button under Choose labels to classify. 4. Select the 'Begging' checklist and click Save. 5. Click the Exclude button under Choose labels you don't want to see. 6. Select the 'Begging' checklist and click Save. Now emails containing the content 'Begging' will be automatically filtered.
  • It says ‘maximum execution time exceeded’
    Sometimes this happens when there are too many emails to label. This error message appears because Google limits the program operation time to 30 seconds, so you can press the back button and use it.
  • I am worried that the content of my email or personal information may be leaked.
    First of all, the developer does not separately collect and store the content of the email or the API key. The content of the email and the API key are retrieved from Google servers and labeled only when the CMC is running. This program has been reviewed and published by Google Trust and Safety, so we believe the possibility of hacking is very low, but we cannot guarantee 100% security.
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